I have been getting emails from Cox (my ISP) telling me my modem was out of date and would not work with the newer tech that Cox is implementing. It took 3 phone calls and a trip to the Cox store, but I finally got the new modem working with Cox and the wireless router worked when I followed the instructions in the manual. I looked at Consumer Reports and the reviews for these and other brands and this looked the best. I went with the same brand for both modem and wireless router in order to get them working together more easily.
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